Intelligent Search + Assistant for Banking &
FinTech

Stop customers from getting lost in navigation and guide them to the right answers for accounts, loans, and payments instantly.

28-day Free Trial No Credit Card Required Free Setup

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Transform Support and Accelerate Customer Journeys

Zero Friction Support

Boost Self-serve Conversions

Convert digital intent into measurable revenue.

0.3s
RESPONSE
Focus on What Matters

Reduce Support Load

Resolve questions before they reach agents.

60%
TIME SAVED
Boost Efficiency

Accelerate Product Adoption

Help customers discover and utilize more products more quickly.

85%
SATISFACTION RATE
Gen AI

A Unified AI Engine Built for FinTech Complexity

AI Support Journey

AI Answer Assistant

Understands banking language and delivers actionable answers across every financial domain.

Conversational Search

Enables intelligent, finance-aware search across web, app, portals, and knowledge bases.

Unified Knowledge Base

One source of truth for customer and internal answers. Auto-sync with policies, product updates, and CMS.

Analytics & Insights

Provides insights on intent, identifies content gaps, and measures the effect on conversions and engagement.

Enterprise Governance

Ensures enterprise governance with role-based access, audit logs, and secure integrations.

Value ConversionBox AI Delivers

01

Customer Facing

Deliver instant answers on balances, payments, fees, and eligibility while guiding customers through tasks like opening accounts or scheduling payments.

02

Internal Support

Equip agents with AI-powered guidance that boosts first-contact resolution, reduces handling time, and reinforces onboarding and knowledge retention.

03

Mobile & Portal Interactions

Embed search and AI assistant in apps and portals to provide natural language guidance, predictive suggestions, and faster task completion.

04

Unified Dashboard

Offer personalized advice and product suggestions based on customer profiles and behavior, increasing engagement and adoption of key services.

Case Study Snapshot

Admissions Conversion
24%

Lift in Completed Account Openings

Retail Bank: High support calls for routine queries (fees, payments, balance issues) solved with ConversionBox AI Answers & Search.

Fewer Support Tickets
38%

Reduction in Call-center Volume

Digital-First Fintech: Users abandoned onboarding because fee information was hard to find; solved with AI-powered search and intent-aware answers

Retention Improvement
45%

Faster Average Query Handle Time

Enterprise Banking Support: Long agent handling times and inconsistent answers across teams solved by embedding ConversionBox Assistant in internal tools.

Global Ready

Contextual API
Connectivity

Feeds core data, including account status, transaction data, product catalogs, and regulatory rules.

Multi-Language Support
Platform-Wide Integration
Integrations

Multiple Content Support

Answers and search work across policy docs, support articles, FAQs, and transactional metadata.

Quick FAQs

ConversionBox integrates with your CMS, knowledge base, CRM, and support tools using secure APIs, ensuring no data silos.
We work closely with digital, support, IT, and compliance teams to ensure a smooth and governed launch.
Typical deployment and initial training are completed within four weeks.
Yes. Many teams begin with a pilot or phased rollout to validate