Insights

Learn about customer support trends and insights here.
Read Blogs
Thought leadership content to enhance customer support.
Download Ebooks
Customers’ success stories with specific use-cases.
Explore Case StudiesRoundView reduces workload by deflecting repetitive tickets across chat, calls, and email. It keeps visitors engaged with instant, accurate answers. It guides them to the right information faster, boosting conversions while freeing staff from busywork and giving users the self-service experience they want.
Reduction in support workload
Increase in conversions
Higher customer satisfaction
Indexes website pages, docs, and PDFs so visitors get accurate answers instantly.
Responses include source links, confidence scores, and suggested next steps.
AI gets smarter with every interaction, refining answers and adapting to your audience over time.
Lightweight, embeddable widget that blends with your site design.
Engage users consistently across chat, calls, and email from one unified assistant.
Serve global audiences with accurate answers in multiple languages.
Track queries, intent gaps, and ROI to improve engagement over time
No-code editor to manage replies, redirects, and rules in minutes.
Seamless transfer to live agents with full transcript and context.
RoundView adapts to the needs of different industries, helping teams solve everyday communication gaps, deflect repetitive tickets, and improve customer experience.
Law firms and legal aid services can handle website client inquiries faster and streamline operations across every stage of the client journey. From intake to ongoing support, the RoundView assistant reduces repetitive work so attorneys and staff can focus on high-value legal work.
Your platforms work, but they rarely talk to each other. RoundView AI assistant plugs right into your existing stack, making every interaction seamless and intelligent.
“RoundView transformed how we track student engagement. The insights are precise, actionable, and easy to use
Most clients are up and running within a few days, with guided support throughout setup.
Yes. We use encryption and strict privacy standards to keep your data secure.
RoundView provides highly accurate insights, but occasional errors can happen. You stay in control of every decision.
Pricing is tailored to your team size, use case, and integrations. Contact us for a personalized quote.
RoundView is built to deliver measurable value by saving time and improving decisions. Our team can help you estimate potential ROI.
Learn about customer support trends and insights here.
Read BlogsThought leadership content to enhance customer support.
Download EbooksCustomers’ success stories with specific use-cases.
Explore Case Studies